My payment is not going through

We accept most major credit and debit card types including Visa, MasterCard, Maestro, Discover and also accept payments via PayPal. 

If your payment is not going through please make sure that the billing name and address match your bank's details. If all details are 100% correct, the bank may still reject the payment for various other reasons. One of these reasons could be that our bank account is based in Dublin, Ireland. To overcome such issues, either call your bank and ask them to authorise the payment, or pay via a different credit card. Alternatively, you can pay via PayPal which normally goes through without any issues.

Note: if you are based in Canada, and your credit card was issued in the US or by a US-based bank, make sure to use the US Zip Code that you provided to the card issuer (not your Canadian postal code).

If you still cannot resolve the payment issue, please contact us at support@starrymaps.com and the team will be happy to help.