Michael Spaulding

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Activity overview

Latest activity by Michael Spaulding
  • Michael Spaulding created an article,

    Where are your prints made?

    We have a large partner lab network all over the world. Our prints are made locally in the USA, Canada, UK, many countries in Europe, Australia, and New Zealand. For example, if you want the print ...

  • Michael Spaulding created an article,

    Can I change the print size, format, layout or frame color?

    Print Size, Format, Layout or Frame Color If you placed an order and would like to make changes to one of the above features of your print, please contact support@starrymaps.com as soon as you can....

  • Michael Spaulding created an article,

    How do I contact you?

    If you have any questions or concerns, feel free to reach out to us via the chat widget on the website, or by emailing us at support@starrymaps.com . A team member will be happy to help you within ...

  • Michael Spaulding created an article,

    How do I change my shipping address?

    My order was not shipped yet If you order is still in production, and your order is not yet shipped, we'll be happy to update your address. Please email support@starrymaps.com and provide the new s...

  • Michael Spaulding created an article,

    How do I order a Starrymaps Gift Voucher?

    Gift Cards or Vouchers are excellent last-minute gifts. They are instantly available after purchase and allow recipients to customise their design however they want.    Ordering a Gift Card take a ...

  • Michael Spaulding created an article,

    Digital Star Maps

    Our downloadable custom night sky map files give you the choice of printing your map in various sizes, on any material you see fit. And they are available instantly. You can download one or multipl...

  • Michael Spaulding created an article,

    Will I get a receipt for my payment?

    Yes, we always send receipts. If you pay with a card (debit or credit), you will receive an email from our secure payment processing partner (Stripe) as soon as the payment goes through successfull...

  • Michael Spaulding created an article,

    Customs Clearance Fees

    There are no customs fees if your shipping address is in the USA, Canada*, Europe, UK, Australia or New Zealand. We partner with print labs all over the world to produce your custom Star Map print ...

  • Michael Spaulding created an article,

    Are there taxes added to the final price?

    The prices advertised are final, we do not add taxes to them. You will pay the price you see at checkout without any additions. Note that some countries may require customs import fees depending on...

  • Michael Spaulding created an article,

    My payment is not going through

    We accept most major credit and debit card types including Visa, MasterCard, Maestro, Discover and also accept payments via PayPal.    If your payment is not going through please make sure that the...