Michael Spaulding

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  • Upgrade to Express Shipping

    If you placed an order within the past 24-48 hours and realised that standard shipping may not get your print on time, you can upgrade to express shipping. Express shipping, in most cases, takes 1-...

  • I would like to cancel my order

    You may decide to cancel your order if you realised that this isn't the right time to have it, or for any other reason. If the order is not yet in production, we're happy to proceed with the cancel...

  • I made a mistake, can I correct it?

    Editing a print is allowed only if the design isn't yet at the labs for processing. Once a print is in production the design is locked and changes are not accepted. Here's how you can edit your pri...

  • Receipts and Gift Notes

    We do not add receipts to packages or any references to the price paid. If you ordered a print as a gift and want it shipped directly to the recipient, you can add a note to it by following these s...

  • Payment Issues

    If you're having issues paying for your order, please make sure to check the following: Check the full billing name, make sure it's correct. Check the billing address: If your billing address does...

  • Do you accept Afterpay?

    No, we don't. We support payments from all major credit and debit cards plus PayPal.

  • How do I add more than one print to my order?

    When you're done customising your print and proceed to checkout, you'll be on the Cart page which previews your cart items. To add another print, click on the "Add Another Print" button to customi...

  • What format do the digital star maps come in?

    The digital (downloadable) star map comes in the widely accepted PNG file format. It can be easily converted to any other format like JPEG. The files are designed to be printed at 300dpi at the exa...

  • What is your Returns Policy?

    You can find our Returns Policy on this page.

  • Do you print on Canvas?

    Yes we do! You can choose the "Stretched Canvas" option under the Poster Format menu to have us send it on beautifully stretched canvas.